All aspects of manufacturing is a process, and these process connect with one another ultimately impacting a company's core operations. If these processes use KPI data to drive their day to day activities to control the results they are after, we call those core processes. If instead these processes are using time (ie time based PM's) or tribal knowledge to manage an aspect of the operation, we call these non-core processes. Non core processes quietly steal resources and hurt both the productivity and profitability of manufacturing plant. In the absence of accurate and timely data, these processes stall continual improvement efforts and often cause plants to spend money in the wrong areas.
Where core processes define the innovative advantage that plants enjoy (because it requires in-house specialized expertise, robust systems and focused execution based on KPI data), non-core processes are where the waste and opportunities for improvement lie. By their very nature, core processes within a facility are continually improving as the in-house expertise and systems continue to improve and become more robust over time using KPI Data. Core processes can set you apart from your competition.
Non-core processes at the other extreme steal resources and are wasteful. They are the processes that need to exist in order to support the primary objective of the manufacturing plant, but because they lack systems, expertise or data driven execution, the processes hurt profitability and put the plant at risk. Un-managed risk and reactive events leads to expensive containment actions as the facility tries to minimize the direct impact on their core operations.
Managing non-core Technical Processes well, requires specialized Tools & Expertise, robust and sustainable systems and focused data-driven execution. It also requires complete transparency so you can proceed with confidence knowing these aspects of your facility are being well taken care of.
Zimmark provides non-core technical process outsourcing services, where we work to optimize and then continually improve the processes that support your manufacturing. We work to minimize cost and impact, so your team can stay focused on core innovation and total process cost reduction.
World class manufacturers know they need to be relentless in their efforts to minimize waste while at the same time implementing sustainable innovation in order to maintain their competitiveness on the global stage. Balancing waste minimization while driving true innovation is a challenge when internal resources are constantly being distracted by non-core operations. Though we reduce total process costs for any area we take on management and execution responsibility for, often the greatest impact we can have on a facility is the jump they get in productivity and bottom line performance when their technical resources can stay laser focused on their core strategic advantages. In the immortal words of Steve Jobs, "I am more proud of the projects we decided not to do vs the ones we did." Strategic focus of your limited resources is essential in today's highly competitive and changing environment.
Technical process optimization and continual improvement are the result of Specialized Expertise (using specialized tools), combined with robust business systems (with measured compliance) and focused/timely execution (driven by data). We call it operating your non-core process with ESE (pronounced and meaning “ease”).