Hate containment actions or time based PM’s because you don’t know the real root cause to a non-core related event?
Data driven decision making identifies the root of the problem by closely managing the non-core KPI’s that matter.
Our Job is to reduce variability in the non-core aspects of your process that hurt productivity and the bottom line. We identify and then put in the sustainable controls to manage the KPI's within acceptable limits. We then work to drive costs down over time by implementing sustainable strategies to reduce the cost burden of these non-core processes.